RETURN & EXCHANGE POLICY
Return & Exchange Policy
At Arora Prints, customer satisfaction is our priority.
Custom Products
Since our jerseys are customized with names, numbers, logos, and team details, customized products are non-returnable and non-refundable unless there is a manufacturing defect or printing error from our side.
Exchange Eligibility
Exchanges are accepted only for:
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Wrong product received
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Manufacturing defect
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Incorrect size shipped by us
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Printing mistake made by us
Exchange Request Time
Please contact us within 48 hours of delivery with clear photos of the product and packaging.
Non-Eligible Cases
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Change of mind
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Wrong size selected by customer
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Minor color variation due to screen settings
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Damage caused by misuse or improper washing
Refunds
Approved refunds will be processed to the original payment method within 5–7 business days.
For assistance, email
Privacy Policy
Privacy Policy
Arora Prints respects your privacy and is committed to protecting your personal information.
Information We Collect
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Name
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Email address
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Phone number
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Shipping address
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Billing information
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Order details
How We Use Your Information
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To process and deliver orders
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To provide customer support
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To send order updates
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To improve our website and services
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To communicate offers and promotions (if opted in)
Data Protection
Your information is stored securely and is never sold to third parties.
Payment Security
Payments are processed through secure payment gateways. We do not store card or UPI details.
Cookies
Our website may use cookies to improve browsing experience and website functionality.
For privacy-related questions, contact: activethreads06@gmail.com